We will ask only for information necessary to fulfill your order and use encryption technology to keep it secret.
Terms of Sale
Net 30 days from invoice date. Unless previously agreed in writing all payments must be made by check.
Shipments are made from our facility near Tampa, FL via the carrier of our choice. Freight expense will be prepaid and added for any shipment less than $1,250. Orders over $1,250 ship freight free to locations within the continental United States.
Freight Damage / Incorrect Shipments
Claims for damaged or incorrect shipments must be made within 48 hours of delivery. Please inspect your shipment immediately and notify us of problems: Phone (800) 942-7639 Email firstname.lastname@example.org.
No restocking fees if product returns are made within 30 days of invoice date. Return requests may be denied or restocking fees of 30% or more may apply thereafter
Contact (800) 942-7639 or email@example.com for a RGA# (return goods authorization number).
Product returns must be carefully repackaged in a new shipping box.
RGA# must be written on the outside of shipping box.
Returns must be sent via UPS or FedEx. You are responsible for all return freight expense to our facility.
Product returns will be carefully inspected and must be in new condition in the original, unmarred packaging.
Purchase price less restocking fees will be credited to your account.